CASE STUDY: GLOBAL FMCG BUSINESS
Transition to GBS
(Global Business Services)
Investing in Operational Efficiency
Client made the decision to invest in the creation of Global Business Service (GBS) centers in Poland, Russia and the Philippines, in order to improve operational efficiency "by standardizing operations, harmonizing business processes and sharing the best practices“.
Comprehensive Solutions and Expertise
The centers will offer full-scale solutions, consulting and analysis in order to manage complex operational tasks in such areas as finance, HR, marketing and sales, and procurement. The centers will also provide extensive IT expertise for the business throughout the world.
Navigating Organizational Change
The transition to this new model and way of working requires a significant Organizational Change at a global scale.
Strategic Partnership for Smooth Transition
We partnered with the client to provide Interim Change Management resources across EMEA and APAC in order to ensure business readiness and a smooth transition to the new GBS model. These resources report into the client's internal Global Change Management lead to assist with creating the following:
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Change Management Toolkit
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Change Impact Assessments
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Stakeholder Engagement​
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Communications Strategy
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Training Needs Analysis
"Working with the resourcing specialists at Greenpeas has been an absolute game-changer for our organization."
- Sample Testimonial, CEO